Sunday, December 14, 2008

Frequently Asked Questions About Avaya Media Gateways

Writen by Cameron George Elliott

What are Media Gateways?
Avaya Media Gateways are one half of a powerful communications system: by working in conjunction with Media Servers, they to provide every branch office complete and total access to the central network.

Once the Media Gateway/ Media Server combination is installed and configured, every employee will only be an intercom away and have access to the same array of telephony features and applications.

What is the benefit of installing a Media Gateway?
An Avaya Media Gateway provides a seamless transition between the existing investments and advanced IP telephony, allowing branch offices to benefit from enhanced connectivity and security and increased productivity.

The benefits from Media Gateways are a two- way street: branch offices receive enhanced communications while the central office enjoys simplified administration.

Media Gateways integrate multiple functionality into a single box, greatly increasing efficiency and savings: telephony, routing, and data switching have all been combined into a single unit, simplifying operations and reducing maintenance.

What size of businesses can use Media Gateways?
There is a Media Gateways for all sizes of businesses, from ones who have 4 employees, to ones with 400.

The G150 and G250 supports 2 and 12 stations, the G30 supports 8 to 40 employees, and the G750 supports up to 450 employees.

Who should use Avaya Media Gateway?
All types of business and enterprises who have branch offices can benefit from installing a Media Gateway.

Media Gateways fill one of two niches for businesses: ones who want to integrate telephony capabilities and to take advantage of advanced business applications, and businesses who's productivity and efficiency is bogged down by their obsolete communications system.

Are Media Gateways hard to set up?
Not at all, in fact making branch offices operational is an quick, cost effective process; a skilled technician can install and configure a Media Gateway from the central office.

If a Media Gateway connects a branch office to the central network, what happens if there is a power failure at the company headquarters?
There's nothing to worry about; every Media Gateway is equipped with a Local Serviceable Processor (LSP), maintaining complete functioning and ensuring continued productivity during WAN power outs.

Additionally, Media Gateways have an Emergency Power Transfer Relay (ETR), allowing emergency calls to 911 during complete power outs.

Cameron Elliott is an Telephony specialist at avaya voip phone systems where he extols the benefits of Avaya Phone Systems

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