Solution Overload

Writen by David M Roberts

Call center software targeted at the small-to-medium-sized business market is a fast-growing field right now. It only makes sense, really. With VoIP and IP Telephony finally coming into their own, it's only logical that communications software companies are going to want to get in on the action. The result of this is a glut of "all in one" call centers, all guaranteed to meet your personal business needs better than the rest: Contactual, CRM, VirtualOne, AMCAT, Fonality, BCMR Desktop... the list goes on and on.

To some extent this isn't a bad thing. It means small businesses have an unprecedented range of options in telecommunications, which drives costs down. The obvious drawback is that anytime you have such a wide range of programs and companies, many of them are bound to be cheap imitations or downright ripoffs. A little research will of course turn up the obvious frauds, but with such a relatively young technology it can be hard to tell.

The curious thing is what it indicates about the small business world's approach toward VoIP in general. The obvious demand for such products suggests that companies are finding it hard to get the functionality they need out of VoIP without one of these virtual call centers, and yet the promise of VoIP was that it was supposed to free telecommunications from the monopolized world of a few phone companies.

For all the rhetoric about freeing up communications, all we're seeing is the exchange of physical PBX technology for the virtual call center – exchanging the new shackles for the old. Yes, VoIP is cheaper (most of the time), and, yes, it can theoretically do a lot more, but how much of that power are small businesses really seeing? Instead of being bound by the limits of telephone technology, a company is now forced to work within the artificial confines of the program it purchases.

In essence, the approach hasn't changed. Although VoIP creates the possibility for a custom made platform which is truly tailored to individual needs, it seems that most companies would still rather buy a premade package.

In a few years, once the technologies settle down and standardize, I suspect this will lead to a contraction in the number of small-time platforms in favor of a few recognized industry names, again essentially replicating the telecommunications scene before the introduction of VoIP. But for now, it's an exciting time to be in telecommunications.

David Roberts is a 10th level VoIP champion and technology writer for voip-avaya.com, an online resource for all things VoIP.

Top 7 Benefits Of Avaya Phone Systems

Writen by Cameron George Elliott

1. Increased productivity
Avaya Phone Systems are reliable and dependable. When your network is down, productivity stops: the phones, fax machines, and email doesn't work. Clients can't reach you, and you can't conduct business.

That won't happen when you sign up with Avaya. Features like proactive remote monitoring and a self- diagnostics and self- healing system keep Avaya networks running 99.99% of the time. Spend time thinking about business, not your network.

And, features like next generation voice mail, more storage, and an industry standard network will keep things running smoothly.

2. Mobility like never before
Avaya Phone System is compatible with a plethora of PDAs, and cell phones connect to the PBX, giving you unparalleled mobility. When sales is on the road, their cell phone acts like their desk phone, and they can use their laptops or PDA to keep their schedules updated.

Also, with the Find Me feature, if you are away from your desk, the network will call your cell phone.

3. Save money and time
Once you connect using Avaya, you only have to worry about one cable. Before, you had two lines to maintain: your phone line and your T1 line. But Avaya Phone Systems creates a converged network, using a single cable to for both data and voice. It's easier and cheaper.

4. Avaya's rich history and tradition
Avaya Phone Systems are part of the legendary Bell labs. No other phone company comes close to matching Avaya's research and development department. The Bell lab produces the best quality product, and when you choose Avaya, you choose a company that produces 5 patents a week.

5. Call center
The call center for Avaya Phone Systems is a specialized application that gives your business unparalleled customer service.

When customers call, their information is entered into the database and shows up on agent's computers. This ensures agents have the right information, and each person who calls your business reaches the appropriate person, the right agent for the right customer.

6. IP Office
One of the great things about Avaya is that you can create the right system for your company. IP Office is the ideal system for mid- sized companies, in the range of 40 to 50 employees. It has all of the bells and whistles in the larger systems, but scaled down to fit the size and needs of your company.

IP Office is for companies who want to have IP phones in the near future, but either don't have the time or money to make the jump right now. You can install the framework now, keep the system you have, and switch whenever you're ready.

7. Media Servers and Gateway
Avaya's Media Server and Gateway allow business with multiple locations to have a single server. Install one server at the central location, and put a Gateway at each satellite location, and all places will be linked together.

Cameron Elliott is an Telephony specialist at avaya voip phone systems where he extols the benefits of Avaya Phone Systems

What Is Internet Telephonys

Writen by Paul W Wilson

When the Internet is used for communications by voice, facsimile, or video conferencing the process is called Internet telephony. Known as voice over the Internet VoI or voice over IP, VoIP, in this system, sound is converted into digital packets that are then transmitted over the internet to the receiver where it is once again converted into sound or text.

All one needs is a multimedia computer, a high speed Internet connection, a sound card, speakers, and a microphone. Since it reduces telecommunication costs significantly, many individuals and businesses are adopting this system. The charges of internet telephony are not dependant on the distance but just a flat fixed rate for use of bandwidth. The only thing is that both you and the person you are calling will need to have the same or compatible software.

First introduced in 1995 the PC-to-PC telephony is set to grow from US$ 1.96 billion in 2003 to US$9.08 billion in 2007. Industry experts predict that over half the phone traffic in the world will be based on IP protocol.

To use the VoIP system, all you need is a regular phone, an adapter, broadband Internet service, and a subscription to a VoIP service. All your offices on a LAN or WAN can benefit from a common phone system with extension dialing, seamless call transfers, voice mail, caller ID, conference calls, music-on-hold, free phone calls, as well as ability to transfer data.

Even while making or receiving calls, you can surf the web or use other web based applications. You will also be able to retain your existing PSTN phone number if the provider you use has this facility. A VoIP provider is a telecommunications company that will handle the technical aspects of the calls and provide the interconnection between VoIP and PSTN networks. Internal calls are transmitted as data on your company network while external calls are transmitted through the network to a gateway which in turn connects to a public telephone network.

The advantages of Internet telephony are numerous the first being cost effectiveness. With a high speed internet connection phone calls can be made all over the world for almost free. By signing up with a VoIP provider you can get unlimited calls within the country at very low costs. The system is portable and you can take the headset or internet phone along with you when traveling. When plugged in to an internet connection anywhere in the world you can both make and receive calls at no extra costs. Wonderful features like call waiting, call forwarding, voice mail, caller ID, and three –way calling are all included with the Internet telephone connection at no extra cost.

The system is flexible and you will be able to send documents as well as pictures over the system while you are talking on the phone. The problems you are likely to encounter are: inability to call emergency services, loss of service during power outages, problems with clarity of sound, and scrambling of data. These are however being addressed on a war footing and problems small or big should be ironed out quickly.

VoIP is all set to be the industry standard for telephone communication in the future and is all set to change communications forever.

Paul Wilson is a freelance writer for http://www.1866Voip.com, the premier website to find help on Voip including topics on online voip, voip phone, voip service providers, voip solutions, business voip, internet telephony voip and more. He also freelances for the premier Ringtones site http://www.1888Ringtones.com.

The Dangers Of Peertopeer Systems

Writen by Dee Scrip

Peer-to-Peer (P2P) systems do not operate on secure lines, thus providing a conduit for hackers to enter a network or computer, access personal and confidential information, as well as deploy viruses or worms. Users of P2P systems are prime targets and/or launching points for malicious hacker attacks simply because it requires downloading and sharing electronic files or programs, not to mention usage on publicly open and interpretable industry standard protocols and industry standard codec.

A Staff Report submitted by the Government Reform Committee of the U.S. House of Representatives (May 2003), entitled "File-Sharing Programs and Peer-to-Peer Networks – Privacy and Security Risks", stated that users of these programs have inadvertently made their personal information available to other users. "A search of one P2P network found at least 2,500 Microsoft Money backup files, which stores the users' personal financial records, available for download."

Personal information includes tax returns containing you name, address, and social security numbers of not only you, but your spouse and dependents, financial information such as income and investments, medical records, business files such as contracts and personnel evaluations, and attorney-client communications, to name a few.

Spyware and adware programs are frequently bundled into P2P file-sharing software. These programs collect personal information for marketers and provide access to your computer by malicious hackers. In an article located on Vnunet.com entitled "Users Fume at Grokster 'Drive-by Download'", these two programs "…can redirect a user's homepage to a different website, install a new browser toolbar, insert entries into the users' browser bookmark list, reinstall itself after uninstallation, and ultimately crash a user's system."

Another grave concern for both individuals and businesses when using P2P software is unknowingly having your computer used as a supernode. A supernode occurs when your computer is arbitrarily assigned as a hub.

When you are running the software for P2P services, your computer's disk space, bandwidth, and processing power are used to help other users on the same system operate their software more efficiently because of their own network or firewall constraints.

Not only can this overload systems or networks with excessive data, disk space, and network bandwidth, unscrupulous hackers can also insert arbitrary code in each supernode's address space or crash all supernodes.

Peer-to-Peer (P2P) systems such as Skype operate by taking bandwidth (information carrying capacity) from customers on their service to assist other customers using their service - analogous to a symbiotic relationship. The tools that enable them to accomplish this are bundled in the software their customers download to access their VoIP service.

The above information is an excerpt taken from an in-depth and exclusive Report entitled "Why Hackers Love Computer Phones – A Shocking Report You Must Read!" by Dee Scrip available only at http://www.whypay4calls.com/gtp/to.pl?l=ART-02

Is It Skype Or Is It Hype

Writen by Norman Dreamer

I was reading a time magazine article the other day and found that there is a thing called skype phones that was sweeping the internet. The two guys who started it sold their website to ebay and are now very rich because of it. What am I talking about? It is called voip or voice over internet protocal. It is not a new idea, making long distance calls over the internet for free, the rational being that the internet connections are done through local servers. They basically created a way to make free phone calls around the world with just a microphone and a speaker and some free downloadable software.

The implications are obvious, the first being that if you can connect a video phone to it, you can talk and see just about anyone anywhere in the world. There is a drawback, however, and that is that it is most easily used over a broad band connection. The bandwidth of video just does not justify clarity over a 56 k modem.

So I went on Ebay and guess what, they are selling skype phones already. I guess it's been around for about a year already but it's catching on fast. Some of the commercial phone companies are already offering voip phone service. I guess the question remains is it commercially viable. Will it take on the internet by storm, or is it just a passing fad.

My guess is that it is still in its infancy and inevitably will go through a phase where a lot of different companies will come up with different ways to do this. Then inevitably the feds will come in and regulate it. I guess they're charging to make phone calls to cell phones and local regular phones, and that's called skyping out,etc.

I always wandered when they will come up with an idea like solar powered video phones that will connect to anyone in the world. Skype comes pretty close, except that it will be eventually typified as an internet phone service, ready to take that next step of video conferencing which gained a lot of attention years ago.

My opinion is that audio and video over the internet, especially over a broadband connection will gain popularity. Much like cell phone is pretty common these days, but this is mostly for the internet connoseurs, I fear and could be just a passing fad although the commericial implications are there.

But one thing for sure, it's not just hype they're talking about, and it remains to be seen if the general public will catch on. We'll see in the next few years.

The author Norman Dreamer has two websites. http://www.MidnightFantacy.com and http://Wxyz.atspace.com

Securityprivacy For Home Voip Dont Just Think Voip

Writen by Tim ONeill

Much disussion has centred around the security and privacy aspects of VoIP as well as significant issues in relation to emergency calls. This article will focus on the importance of considering the wider implications of security in the context of utilsing VoIP.

There are numerous security concerns with VoIP with two common ones being the privacy aspect of eavesdropping in on a conversation and a second being the hacking into and use of a VoIP users account.

It is arguable that focus in relation to security aspects of VoIP technology has and continues to be improved and addressed. Even if this is not the case are there bigger holes elsewhere? Most VoIP users are operating on something other than a dedicated VoIP computer, network, broadband link. That is they are using an existing computer and everything that goes with and on it as well as a broadband link utilized for general internet purposes.

Thus the same risks and concerns in relation to security of personal computers and data transmissions therefrom is extremely relevant to the VoIP world. This is especially relevant if using software applications as a telephone rather than a standard telephone through an Analog Telephone Adaptor (ATA).

In the case of software on a home PC it would therefore be vital to secure the PC and operating system to the highest level possible by use of firewall(s) and anti virus software for starters. This should be obvious but how many users don't keep their firewall and anti virus software updated along with the operating system as new security exploitations are encountered and security upgrades supplied?

Additionally consider all things wireless. Anything wireless means a radiocommunications transmitter at the departure point and a receiver at the other allowing the possibility of interception somewhere inbetween. For example users of a Wireless LAN such as one compliant with the 802.11 standard would need to consider security in relation to the wireless or radiocommunication transmission aspect.

Whilst things have come a long way from the days of non encrypted cordless phones and analog mobile phones that could be intercepted on a commercially available scanning receiver, along with Dual Tone Multi Frequency (DTMF) decoders meaning not only could conversations be listened in on but PINs, account numbers etc entered via the keypad could be decoded, you do not want to be the car with the mobile phone visible on the front seat or the house with the door or window left unlocked.

By examining, assessing and addressing the basic security aspects in relation to PC/server setup along with increasing security for the Voice Over Internet Protocol technology, it is hoped that the analogy could be drawn that so many others are more vulnerable that you will either go unnoticed or not be targeted due to the availability of much easier and worthwhile targets.

Summary
Whilst many questions still surround security of certain aspects of VoIP usage, there are other basic security considerations which if left unaddressed will definitely leave the user vulnerable in not only the VoIP sense but with all data storage and transmission aspects.

The Author has an Associate Diploma in Electronic Engineering. For further information, books or VoIP items, please visit All About Voice Over Internet Protocol.

Tips On How Voip Internet Phone Calls Can Save You Money

Writen by Steadman Issenburg

One of the emerging communications technologies that is constantly improving and gaining in popularity with consumers is VoIP, or Voice over Internet Protocol. This technology essentially allows you to make telephone calls over the Internet using either your own telephone or your computer without the use of a local telephone company.

Perhaps one of the most important benefits of VoIP telephone calling is its low cost, often saving consumers anywhere from $30 - $50 a month or more on their telephone bill. Most unlimited calling plans start somewhere around $25 a month, and they allow you to call anyone in the country whenever you like, for as long as you like. If you really want to economize even further, you can also get VoIP calling plans that have a limited number of minutes for as little as $15 or $20 a month.

Obviously, if you do a lot of long-distance telephone calling, this can add up to some serious savings over the course of a year. And if you happen to make very many international calls, you'll also find significant savings in this area as well. Although international calls are not usually covered by the unlimited calling plans, the per minute rates that are charged by most VoIP providers are extremely reasonable, as low as even $.10 to $.15 a minute. And if you shop carefully enough, you can even find some providers that offer unlimited calling internationally only among their own subscribers. This could be very useful for family members who happen to live in different countries.

Another way that VoIP technology can save you money is if you happen to travel a lot. Frequent travelers can take their VoIP adapter with them on the trip and connect it to a high-speed internet terminal, allowing them to place telephone calls from their VoIP number no matter where they may be located. This can often save quite a bit of money over having to place long-distance calls from hotels or public telephones, and it can save precious minutes on your cell phone bill.

One other way that you can save money by using VoiP technology for internet telephone calls is that most VoIP providers bundle services such as voice mail, three-way calling, and so on, in with your regular VoIP plan at no extra charge. Quite often, you'll have to pay extra to get these kind of features when using a land line telephone company instead.

Finally, an added benefit of a VoIP service plan is that it is usually free of most of the taxes and regulatory fees that often accompany your monthly bill from a telephone company. Of course, that may change in the future, but for now it is savings that can be realized.

As you can see, there are quite a few ways that you can save money using VoIP technology to make internet telephone calls.

Steadman Issenburg writes on many consumer related topics including communication. You can find att voip and computer telephony software and more by visiting our communication website.

What Is Voip And How Does It Work

Writen by Jason Morris

Introduction

The way we make phone calls is changing. In fact in many circumstances things have already changed. Take long distance calls for instance, many service providers are already using a technology called Voice Over IP or VOIP for short. If you have never heard of VOIP before, then the following article will change the way you think about how long distance phone calls are being made now, and about how all phone calls will be made in the future. Voice Over IP (VOIP) is a method for turning analogue audio signals into digital data that can be transferred over the internet.

You may be asking yourself how this is useful. Well think about it for a few seconds. If it is possible to turn analogue signals into digital data, then VOIP can turn a standard internet connection into a method for placing phone calls anywhere in the world virtually free, except for your internet service fee, enabling you to bypass the phone companies entirely.

Voice Over IP (VOIP) has the potential to completely revolutionise the way the worlds phone systems operate. There are many VOIP service providers that have been around for a while, and are growing steadily. Now the worlds leading telecommunications operators are waking up to the endless possibilities of this new technology, setting up VOIP calling centres around the world and promoting the sales of Voice Over IP phone systems.

Making a call

With VOIP phone systems it is possible to make a call in one of three ways:

ATA (gateway) – The simplest way to make a VOIP phone call is through the use of ATA's (analogue telephone adaptor) sometimes called gateways. These devices enable you to make use of your existing standard analogue phones. You simply plug your standard handset into the ATA (gateway) then connect the ATA to your computer or your internet connection, enabling you to make VOIP calls. An ATA takes the analogue signal from your standard phone and turns it into a digital signal that ready for transmission over the internet. Some ATA's (gateways) come with additional software that is loaded onto a host computer, enabling you to configure it for VOIP accurately.

IP Phones – These handsets look just like normal standard handsets. They have an RJ 45 Ethernet connector instead of the standard RJ 11 connectors. These phones have all the necessary software and hardware to handle VOIP calls already built in them. They connect directly to your router, providing a very fast and cost effective entry into the world of Voice Over IP.

Computer to computer – This is the easiest way to make use of the VOIP technology. There are many companies offering cost effective software that you can use for this type of VOIP. Usually the only charge you pay is the monthly one from your internet service provider, even for long distance calls. All you need is a microphone, speakers, a suitable sound card and a fast internet connection.

Chances are that you have already made a VOIP call without even realising it. The major phone companies already use VOIP to route thousands of long distance calls through a circuit switch and into an IP gateway. This is then received by a gateway at the other end and then routed to another local circuit switch. More and more companies are installing VOIP phone systems, and the technology will grow and grow until it finds its way into every business and household across the globe.

VoIP Features

Because with VOIP you can make calls from anywhere you have access to a broadband connection, users can take their IP phones or ATA's with them on trips and still have access to what is essentially their home phone.

Some people use a softphone to access their VOIP service. A softphone is a specially developed software application that loads the VOIP service onto your desktop computer or laptop. Some even have an interface on the screen that looks like a traditional phone. These softphone applications allow you to place VOIP calls from your laptop; anywhere in the world you have access to a broadband connection.

Most traditional phone companies charge you for extra features that are added to your account. With VOIP service providers these usually come as standard. Features such as:

1. Caller ID

2. Call Waiting

3. Call Transfer

4. Repeat Dialling

5. Return Call

6. Three-Way Dialling

Some VOIP service providers also offer advanced call filtering features. These additional features allow you to decide how calls to a specific number are handled by using caller ID information. They allow you to:

1. Forward the call to a particular number

2. Send the call directly to voicemail

3. Give the caller a busy signal

4. Play a "not-in-service" message

Many VOIP services also allow you to check your voicemail over the internet or attach messages to an e-mail that is sent to your computer or PDA. It's best to check with VOIP phone system suppliers and service operators exactly what features they offer as package and service prices vary greatly.

There are many other cost saving benefits that arise from a streamlined VOIP phone system network. For the network administrators, a VOIP phone system means they only have one network to maintain instead of two. The portability of the phone system is also greatly simplified. This is because most VOIP phone systems can be configured using a web interface, which can be managed by the network administrator. The MAC (move, add, change) process is made much easier, and you will not have to call your system/service provider for every MAC you carry out. All this means lower ongoing costs for your company.

Another cost saving for companies who implement a VOIP system is, because multiple offices, no matter where they are in the world are seamlessly connected, they can share many of the features VOIP can offer, such as:

1. One single receptionist

2. Auto attendant facilities

3. Voice mail system

Choosing a VOIP phone system

If you have decided that a VOIP phone system is the right step for your company, next you need to determine which of your existing telephone equipment you are able to keep. The potential cost savings that can be made through using any existing digital equipment are huge. Many digital phone systems can be IP enabled using minor hardware additions and software upgrades.

When shopping around for potential systems you need to be certain of the features they provide as standard and which are optional cost extras. You also need to be certain of exactly what is included with the system. Many suppliers claim to include everything you need, but standard components can vary from one company to the other. So you need to sure you are comparing equivalent systems when approaching potential suppliers.

You will also need to enquire about the compatibility of existing equipment. The technology used in many VOIP systems may affect the implementation of any existing telephone hardware.

You will also need to ensure that any devices such as fax machines, credit card processors, and security systems etc can be integrated into your new VOIP phone system. You should make any potential vendor aware of such devices so they can provide you with a suitable phone system for your requirements.

Finally, do not try to save money by buying used VOIP phone systems. Remember VOIP is a new technology, so even last years equipment is outdated. Also the installation cost will still apply whether the system is new or second hand, and the service costs may even be higher due to reliability issues. To put it simply it just isn't worth the hassle, the higher secondary costs will wipe out any potential saving.

Thanks for reading,

Jason

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Jason Morris is co-author of Business Phone Systems Direct. An established communications company, offering advice and implementation of high quality business phone systems.
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Voip A New Era

Writen by Justin Brown

Well let's begin with what VoIP is. In short, it allows you to make phone calls over the internet using your broadband connection, but has many benefits:

- You can make phone calls from virtually anywhere in the world to anywhere else using your computer.

- Depending on the speed of your connection, you are able to make several calls at the same time.

- If you move home, you are able to keep your same number, even if you move from one side of the world to the other. As you do not have an actual land line, but a converter that has a number assigned, as long as keep the converter with you, you can plug it into any broadband connection and immediately utilize your usual number for making and receiving calls.

Another benefit of VoIP, which many will find useful, and be an attractive feature for many businesses, is the ability to connect to your office phone, whether it be from a hotel or from home. This will enable company personnel to work out of the office, but still have access to all of the office phone system features.

VoIP can also be very cost effective, especially when making long-distance calls. This factor has meant that telephone service providers have to compete with VoIP, in turn ensuring pricing is much more competitive.

At the beginning, the voice quality for those using VoIP was not as good as with a traditional phone line. However the continual technological advancements have meant that the difference in quality is now not as apparent.

So how does it work?

To begin with your voice is converted into bytes so that it can be compressed, split it into packets, and transmitted over the internet. These packets, which contain a collection of information, including the origin, timestamp, and intended destination of the packet, is then converted at the receivers end so that your voice is recognised.

There are many that are already abandoning existing telephone networks and solely using VoIP. For a wealth of information on VoIP take a look at http://www.voip-serviceproviders.info.

Justin Brown owns and runs http://www.voip-serviceproviders.info where visitors can read more information on VoIP service providers and businesses can find resources and products to get up to speed with VoIP. He also runs an automotive site where you can sell or buy and used cars online.

Voip Services

Writen by Steve Valentino

The increased usage of bandwidth services, availability of new and existing networks and the rapid convergence of voice and data demand new products and services from Voice over Internet Protocol, or VoIP. These needs are further compounded by decreasing prices and the higher demand on the quality of service. With competition coming from major telecom providers, Internet service providers and VoIP providers, the core differentiating factor is the higher value-added services.

At the consumer level, there are services specifically tailored for individual customers (or residential customers), SOHO users, small businesses and large corporations. Depending upon the type of customer, the services could include providing infrastructure like hardware devices, soft phones, inbound and outbound termination and also bundling of all services. At the individual level, software-based service is also evolving rapidly.

Some of the specialized services include providing fax facility and emergency services through 911. Peer-to-peer services bypass the central service provider by letting clients communicate directly with each other. Other than networking with PSTN lines for traditional calls, there are some services that provide connectivity to GSM networks.

Software-based services provide PC to phone connections by registering with websites of the service provider, which allows downloading of software for free. They also charge minimal rates for calls outside of the subscriber base. The call may be to a local number, or it may be a long-distance call, international call or a call to a mobile phone. The calling rate depends on the service provider.

Some of the features are like that of PSTN. They include billing facilities, but may not offer directory listings. As VoIP services depend upon routers, the limitation is that services don't work during power outages.

VoIP services face a number of issues in providing quality service. The major issue is the delay of the packet in reaching the destination, which results in the lack of synchronization between speakers. In some cases, packets are lost due to overload and congestion in the network, resulting in the loss of voice data. The reliability of a service is determined by the routing of packets through alternate paths, even when the router fails or malfunctions. Lastly, security is of high priority as the voice communication devices may be hacked with malicious intention.

VOIP provides detailed information on VOIP, VOIP Providers, VOIP Phone System, VOIP Solutions and more. VOIP is affiliated with Wireless IP Phones.

Disadvantages Of Voip

Writen by Mike Singh

VoIP, or Voice over Internet Protocol, is rapidly becoming a top choice for people wishing to avoid costly telephone service. The system works by allowing you to make phone calls using a computer network, such as your Internet provider. Depending on where you live, you may be able to keep your phone number. The service typically offers some type of unlimited long distance calling within certain areas (such as within the continental U.S. or throughout Western Europe), for a set fee. Many also offer minute-by-minute charges. People who are interested in VoIP are drawn to the lower monthly fees. Also, depending on the provider you choose, package deals are available that combine both Internet and phone service. This can save both money and reduce the number of monthly bills. So if Voice over IP is so great, what are the drawbacks? The following are three reasons why you might hate VoIP.

Power Outages and Other Emergencies

One key aspect to VoIP is that, if you switch over your whole phone service, you may not have any way of making 911 emergency phone calls. Some providers are working around this problem, but before signing up and changing your service, inquire if there is a way to make emergency calls. This is particularly important if you don't have a cell phone or if you disconnect your landline completely. (Some people use Voice over IP for long distance only and keep a local number through the landline.)

Unless your provider offers some type of back-up system (some do come with a back-up battery for emergencies), if your power goes out, so does your phone. One very convenient aspect to the landline is that you can still make phone calls when the power is down. This can be a nice sense of security and allows people to check in during long power outages.

It's a New Technology

Even though VoIP has been in the works for a few years, it's still a new technology. One of the primary complaints by current users is that Voice over IP calls often have a buzzing tone in the background or an echo when speaking. While these problems are not serious, they can be annoying. If you're used to a quality landline connection, the change to VoIP may be disappointing.

Further, because it is a newer technology, providers will continue to make improvements. This will obviously increase quality, but also drive prices competitively as providers seek to gain your business. Therefore, if you are considering VoIP service, avoid being locked into a long-term contract. If something better comes along, you'll want the option of changing. Some areas do not have Voice over IP for local calls, for example, so if you opt for VoIP for long-distance service, you'll want the option of switching over your entire service once a local provider is available.

The Service Isn't the Same (Yet)

Phone companies spent years coming up with ways to service customers, such as directory assistance and comprehensive phone book listings. With VoIP, you may not have any type of directory assistance available and you may not have a listing. Prior to signing up for a service, find out what types of support systems are available. Many people take the phone company's service options for granted, so if you rely on directory assistance, you may want to think twice or wait.

In addition, depending on the type of service you choose, you may be only able to call other subscribers. If you make many calls, you don't want a service that limits who you can reach. The types of VoIP services vary considerably, from computer-to-computer calling to options that seem nearly identical to your regular phone service. Read the fine print to find out what is included and what isn't.

Also, keep in mind that in order to use VoIP, you need to have a high-speed Internet connection, such as DSL or cable. If you do not have this, and rarely use the Internet or email, then the cost of using Voice over IP could be quite more than what you are currently paying. If, on the other hand, you already have a high-speed connection, you may be able to bundle your services, including VoIP. It all depends on your needs.

VoIP is the future of calling, so if you decide to wait, you won't miss anything. In fact, the technology and service options will only improve, so if you think that you're going to hate Voice over IP, perhaps you just need to wait a bit longer.

Mike Singh is a webmaster and successful publisher of why-switch-to-voip.com. On his website, he provides more articles dealing with VoIP such as explanation of voip, overview of voip and ip phone systems.

Voip

Writen by Kashif Raza

This article contains the excellent information about the Voice Over IP Protocol.

Voice over Internet Protocol (VoIP) technology is the wave of the future in terms of telephone communication via the Internet. VoIP has several advantages over circuit-switched technology used by local phone companies. Circuit-switched technology uses a 'permanent' connection between the caller and callee, which requires a huge amount of bandwidth for each call.

This type of technology can only carry certain types of calls, such as telephone to telephone. Also, the hardware circuit-switched networks need to run effectively are extremely expensive, mostly because voice and data services must be supported on different wires. Therefore, each service needs separate hardware to accommodate the voice and data types of traffic. Needless to say, your local phone company then passes the costs of building and maintaining a circuit-switched network to the you, the consumer. Unforturnately, this equals higher rates for your telephone services.

VoIP - How Does it Work?

VoIP technology is when phone calls travel networks using Internet Protocol (IP). What this means is that the calls are passed through the Internet or privately managed data networks that are using IP to send the calls from one location to the other. So whether the call is passed through the Internet or data networks, the voice stream is broken down into packets, compressed, and sent toward their final destination by several different routes.

This is where circuit-switch technology and IP technology differ, in that circuit-switched technology uses a 'permanent' connection for the entire phone call. Once the call reaches the callee, the voice stream packets are reassembled, decompressed, and switched back into a voice stream by several hardware and software elements, depending on the call's final destination. The type of software and hardware needed to start and end a phone call is determined by where the call originated, such as a PC, phone, or an Integrated Access Device (IAD) and whether the call is going to be completed on a PC, telephone, or IAD.

ADVANTAGES OF VoIP

The following is a list of the numerous advantages for using VoIP:

· Voice and data can be sent over the same lines.

· 8 time the number of phone calls can be placed on those lines than in the circuit-switched environment.

· Quality of sound is excellent.

· Lower operating costs due to reduced hardware requirements and a more efficient network infrastructure.

· Lower cost structures enable lower rates than the traditional telephone companies.

· Use of different devices to talk to one another.

This article is submitted by Kashif Raza http://www.networkingtutorials.net

Whats Your Iq On Basic Pc Phone Voip Knowledge

Writen by Dee Scrip

Short T/F quiz

1. T / F You can save a significant amount of money using VoIP rather than traditional telephone/cell phone calling methods.

2. T / F The minimum requirement for VoIP is a broadband (high speed) connection.

3. T / F VoIP security is not an issue to be concerned about because most computers are protected with firewalls.

4. T / F Over 75% of the world will be using VoIP for communication within the next 3-4 years.

5. T / F You can make all your phone calls anywhere in the world from your computer.

6. T / F Peer-to-peer (P2P) networks are perfectly safe to use, especially if your computer is protected with firewalls.

Answers

1. The answer is True. In fact, it is the tremendous savings of up to 80% off traditional phone calling that makes VoIP attractive to consumers and businesses. The only equipment needed for VoIP is your PC and a microphone (if one is not built into your PC). Beware of VoIP service providers that require you to purchase additional equipment and/or sign contracts.

2. The answer is False. Although the public has been fed a steady diet that the minimum requirement for VoIP is a high speed (broadband) connection, this is absolutely false.

Over 90% of the VoIP providers have used this false premise as a smokescreen to take your focus off the fact that their priority was and is to line their own pockets rather than expend the time, effort, and funds to develop technology that incorporates dial up capability.

The technology required for dial up connections to use VoIP involves the ability to compress data packets down to a minimum size of 8 kbps prior to traveling over the Internet.

3. The answer is False. Security should be the most important feature of any VoIP solution provider. Firewalls do not incorporate protection for VoIP. VoIP security should incorporate protection against identity theft, Trojan horses, viruses, and worms.

Craig Pollard of Siemens advised that "Voice must be protected like any other application". He further stated that, "Along with IT directors and telecom managers, a number of financial directors came to our road shows, which may not be surprising considering the damaging potential of VoIP threats if a network is not properly protected."

Over 90% of VoIP solution providers do not operate on secure lines. These providers, in order to save a few dollars at your expense, operate on industry standard codec (encryption codes) and industry standard protocols which are publicly open and interpretable. Hacker friendly providers offer hacker manuals, software, programs, and even processor chips that makes accessibility to your computer from these industry standards – as enticing as chum is to sharks in a feeding frenzy.

When a computer hacker gains unauthorized access to your computer, their sole purpose is to steal your identity and sell your personal and confidential information to other criminal entities. In addition, they often plant Trojan horses, viruses, and worms into your computer.

4. The answer is True. Industry insiders such AT&T says, "VoIP traffic is projected to account for approximately 75% of the world's voice traffic by 2007". This suggests a major paradigm shift in communication.

5. The answer is True. Not only can you make all your phone calls anywhere in the world from your computer, you can also travel with your computer phone. Simply by bringing your unique number and password, you can download your phone with your entire contact list. Of course, PC to PC is usually free between subscribers. PC to telephones and cell phones typically involves fees at drastically reduced rates when compared to traditional calling rates.

6. The answer is False. P2P networks use industry standard codec (encryption codes) and industry standard protocols which are publicly open and interpretable.

John Ashcroft, Attorney General, in remarks at the High Technology Crime Investigation Association 2004 International Training Conference held on September 13, 2004 stated, "We have seen worms and viruses attack…disrupting basic services…And with the increased use of the Internet and especially peer-to-peer networking, we have seen malicious code spread more quickly and infect more personal computers than ever before. The cost of these worms, viruses, and denial-of-service attacks…reaches into the billions of dollars."

P2P networks such as Skype operate by taking bandwidth (information carrying capacity) from customers on their service to assist other customers using their service - analogous to a symbiotic relationship. The tools that enable them to accomplish this are bundled in the software their customers agree to in order to download and access their VoIP service.

Another grave concern for both individuals and businesses when using P2P systems is unknowingly having your computer used as a supernode. A supernode occurs when your computer is arbitrarily assigned as a hub.

When you are running the software for P2P services, your computer's disk space, bandwidth, and processing power are used to help other users on the same system operate their software more efficiently because of their own network or firewall constraints.

We as consumers still have a lot to learn about VoIP, as this technology is the new era of communication and is continuously being changed.

All VoIP service providers need to incorporate the protection, needs, and desires of its customers, as well as address security and dial up capability.

All VoIP service providers should invest in developing a proprietary patented technology that incorporates compression of data packets so that their VoIP can be used on dial up connections, as well as cable, satellite, and wireless.

All VoIP service providers should develop and create their own proprietary high end encryption codec with patented technology, simply because they do not want their customers to be victims of viruses, worms, Trojan horses, or have their identity stolen as a result of using their VoIP service.

Simply put, all VoIP service providers should place the protection, security, and needs of their customers FIRST. Of course, they are in business to earn profits, but it should not be at the expense of exposing their customers to unscrupulous entities.

Want to hear and experience what exceptional sound quality on optimally secure lines sounds like? Download a 7 day free trial at http://www.free-pc-phone.com and see for yourself.

**Attn Ezine editors / Site owners **
Feel free to reprint this article in its entirety in your ezine or on your site so long as you leave all links in place, do not modify the content and include the resource box as listed above.

Dee Scrip is a well known and respected published author of numerous articles on VoIP, VoIP Security, and other related VoIP issues. Other articles can be found at http://www.free-pc-phone.com

Voip Broad Band Phones

Writen by Justin Brown

Voice over Internet Protocol (VOIP) Phones are referred to as just Broad band Phones. The main function of a Broad Band phone using VOIP is to convert voice data (analog) into digital data for transmission over the Internet. They are connected to the high speed internet through computers to enable voice communication. By this innovation VOIP Broad Band Phones have turned the internet into a carrier for free phone calls, by going around the normal phone companies.

VOIP Broad Band phones are a product of revolutionary technology which can change the entire way people speak to each other around the world. There are a few VOIP service providers who are growing by the day now, and major phone companies are busy setting up shop in various markets around the world with different calling plans with free VOIP Broad Band phones bundled in. FCC and other regulatory bodies all over the world are eagerly busy investigating and predicting the ramifications and future risks in usage of VOIP Broad Band phones and their prevention.

We will look into the basic technology of VOIP Broad Band phones working and it's potential in replacing the traditional phone systems.

The most intriguing feature of VOIP Broad Band phones is that they look just like their predecessors with cradle, buttons and handsets. A normal telephone is connected to wall socket using a RJ-11 connector, whereas VOIP Broad Band phones are connected to your computer or router using a RJ-45 connector. All VOIP Broad Band phones come with preloaded software to handle any IP calls. Technology is already moving towards Wi-Fi VOIP Broad Band phones which can be used to make calls from any Wi-Fi hotspot.

In addition to usage of VOIP Broad Band phones, VOIP can also use ATA sets i.e. simple telephone like boxes that connect to your computer and convert your analog voice data into digital signals. VOIP also connects computer to computer calls where you do not need any extra hardware apart from a standard computer system with headphone and internet connection. Except for what you pay for your internet connection, there is no extra cost involved in both these options. VOIP Broad Band phones are dedicated instruments used only for making calls over VOIP.

If you want to have a go at VOIP Broad Band phones features, you can sample the free versions on the internet to check out connectivity and sound quality. One place I can suggest is the latest version of Yahoo Messenger Version 7.0 which is Voice enabled. You can make computer to computer calls using Yahoo Messenger. It is very easy to implement, just try it out. One other place you could take a look at is www.skype.com. VOIP Broad Band phones are certainly here to stay despite the internet sops and other devices available.

If you are a long distance caller you could be involuntarily making VOIP calls without using a VOIP Broad Band phone and at normal cost. Most phone companies around the world are trying to reduce their bandwidth by routing a few thousand calls through circuit switches onto an IP gateway. On the receiving end, they just reverse the process, somewhat similar to multiplexing.

Over time all of the current phone technology involving circuit switched networks will be replaced by packet switching technology. VOIP technology is efficient on financial and infrastructure needs, it costs less and takes lesser infrastructure and is more efficient. VOIP Broad Band phones have made their way into most corporate houses; it is only a matter of time before they barge into our homes.

More than 5 million households will be using VOIP Broad Band phones by the end of 2006 says the Forrester Research Group. One cannot escape the VOIP Broad Band phones as a means of communication.

VOIP Broad Band phones score on the basis of cost and flexibility. It can be said that they are free to use, unless you use your broadband connection only for your VOIP Broad Band phones. You can virtually call from anywhere in the world where u can access a broadband internet connection. You can carry your VOIP Broad Band phones anywhere to use your laptop to make PC to PC calls.

VOIP companies are offering rate plans similar to cellular phones for customers who want only VOIP Broad Band phones. They vary anywhere from $30 to $80 per month. They are also offering a lot of freebies including free VOIP Broad Band phones to go with them which make these rates further economical.

For further information on VOIP Service Providers, you are encouraged to visit http://www.voip-serviceproviders.info to discover the benefits of the VOIP phone system.

Voip Saving On The Bundle

Writen by Susan Anderson

The use of VoIP services is really in it's infancy at the present time, and like an infant will grow as time moves forward.

While the business community has been on the forefront of the use of VoIP and broadband phone services, it's use is catching on quick with the general public. The drive to cut costs and have fewer bills to keep up with are just a couple of reasons that consumers are beginning to take a serious look at VoIP and broadband phone services.

Cable television companies have begun to offer their clients service bundles which can include cable tv, broadband internet, and broadband phone service all in one. These bundles are usually priced to save consumers enough on their separate monthly services that it makes sense to make the switch to the bundled packages.

Consumer savings also doesn't stop at the bundle. Depending on the service provider and the package chosen, there is also the aspect of cutting long distance costs to zero when using broadband phone services. This free long distance is an offer which some consumers simply can't pass up, when combined with the extra savings on the service bundle.

If you are considering subscribing to a bundled service, there's a few things you should know up front, and don't be shy asking questions before you buy.

Before you can know if you're truly getting the best deal is to know what you're actually paying before you decide to go with a bundled service.

Add up your true present costs, factoring in:

Present monthly cable or satellite bill

Your average monthly pay per view movie purchases

Your monthly phone bill without long distance charges

Your average monthly long distance charges

With this information at hand, you will know at a glance which bundle will save you money.

Also, when inquiring about the service plans, be sure to ask about setup and equipment charges. There will be variations in these charges with different providers and their bundled services. These are usually one time fees, if any.

If you haven't been contacted by your cable tv or internet provider about these services yet, don't be timid about asking. If they don't offer these services yet, they will shortly. As the competition for your business grows, so will the services which are offered. It's only a matter of time.

Susan Anderson enjoys writing articles for families and consumers which are informative and adds value to their lives. With a simple and down to earth writing style, these articles are suited for all audiences. Writing for her intended audience, Susan has found VoIP services to be a possible money saving choice for many consumers. http://www.BroadBandPhoneSource.com

How Much Bandwidth Is Required For Voip Phones

Writen by Chris Landry

A long-standing question for potential VoIP (Voice over Internet Protocol) consumers is "How much bandwidth does a VoIP phone require to make quality telephone calls?"

First of all, Bandwidth is defined as the ability to transfer data (such as a VoIP telephone call) from one point to another in a fixed amount of time. The higher the bandwidth speed you have, the more data you can send over your Broadband Internet connection.

There are two types of bandwidth at your location: upload bandwidth and download bandwidth. The Upload Bandwidth is the amount of data you can send to the Internet and download bandwidth is the amount of data you can receive from the Internet. The more Internet bandwidth you have from your ISP (Internet Service Provider) the better.

In most cases, the normal VoIP telephone call will use up 90 Kbps (kilobits per second). If you have a Broadband Internet service provider that doesn't offer much bandwidth then most VoIP providers give you the option to lower the VoIP voice quality by lowering the bandwidth used for VoIP calls to 60 Kbps or, to really conserve your bandwidth, 30 Kbps. Most people can't tell the difference between the three settings. We suggest you use the high sound quality setting (90 Kpbs in most cases), if bandwidth is not an issue. High VoIP voice quality is generally the default setting but if you are running into a situation where your bandwidth is limited then you can adjust your VoIP bandwidth to one of the lower settings. Some consumers with 128 Kbps upload connections can receive less VoIP service quality due to a poor quality ISP (Internet Service Provider). By selecting a lower quality VoIP bandwidth setting, this problem can be avoided.

If you plan on using a VoIP service provider, should you get a DSL or a Cable Internet access provider? In general, DSL upload bandwidth starts at 128k where as Cable Internet upload bandwidth starts at around 600k. Cable Internet is a little bit more expensive, but it is also about 4-5 times faster than residential DSL and a bit friendlier to a VoIP telephone call. Having said that, both DSL and cable modem high-speed services provide sufficient broadband Internet access bandwidth to support any of the top VoIP service providers. If you are experiencing low Broadband Internet Service provider bandwidth, we suggest you try Packet8 VoIP. Packet8 VoIP boasts an advanced compression technology in which each active voice line uses approximately only 23Kbps of total data throughput, upstream and downstream.

The amount of bandwidth that a VoIP provider requires to make a quality telephone call is only one thing to consider when choosing a VoIP service provider. In fact, there are many things to consider when choosing a VoIP provider. An educated consumer generally results in a satisfied consumer.

Please see VoIP things to consider article (http://www.voipchoices.com/voip-considerations.html) to find a list of more things to consider when choosing a VoIP provider. You can also compare VoIP providers side-by-side by price and features at www.VoIPChoices.com

Chris Landry is the foremost authority on residential and small business VoIP providers. Chris is the founder of http://www.VoIPChoices.com. Chris has prequalified several high-quality VoIP providers and compares them by price and features at http://www.VoIPChoices.com

Chris can be reach via email at Chris@VoIPChoices.com.

Explore Voip Phone Systems

Writen by Harry Rockwell

The way we make phone calls is changing. In fact in many circumstances things have already changed. Take long distance calls for instance, many service providers are already using a technology called Voice Over IP or VOIP for short. If you have never heard of VOIP before, then the following article will change the way you think about how long distance phone calls are being made now, and about how all phone calls will be made in the future. Voice Over IP (VOIP) is a method for turning analogue audio signals into digital data that can be transferred over the internet.

You may be asking yourself how this is useful. Well think about it for a few seconds. If it is possible to turn analogue signals into digital data, then VOIP can turn a standard internet connection into a method for placing phone calls anywhere in the world virtually free, except for your internet service fee, enabling you to bypass the phone companies entirely.

Voice Over IP (VOIP) has the potential to completely revolutionise the way the worlds phone systems operate. There are many VOIP service providers that have been around for a while, and are growing steadily. Now the worlds leading telecommunications operators are waking up to the endless possibilities of this new technology, setting up VOIP calling centres around the world and promoting the sales of Voice Over IP phone systems.

voip - Take advantage of information on voip, voip service, conference software, providers, and voip providers. You will enjoy the research of voip netorking and providers.

Learn 1st Hand About Vonnage Packet8 And Skype The Real 411

Writen by Michael Lemm

Whether you're a current user of Vonnage, Packet8, or Skype VoIP phone services....or are just curious about them....a good place to learn whatever you want to know is their online discussion Forums. Keep in mind that each of these is company sponsored or influenced....so you'll have to filter through some obvious biases and emotional attachments to get at what you really want.

If your looking for advice or information on set-up, trouble shooting, special promotions, company news, plan pricing, etc.....from actual users and company types...these are good resources. If you don't mind wading through the frequent sappy gushings of infatuated fans...you can get some very useful pearls. Occassionally you'll even hit on some eye opening honest assessments and advice too. Just look hard until you find something that fits your need. It's there.

Vonnage Forum

It's no secret that I'm not fond of Vonnage. I feel they're way over priced, have built there reputation on a massive marketing machine vice a quality product, and their customer service sucks. But this is a pretty loyal and active Forum with a few very helpful regular posters. Better to get the scoop here than listen to that annoying "Whoohoo" jingle again.

Packet8 Forum

It's also no secret that Packet8 is my favorite broadband phone service. Particularly for any business applications. Their frequent industry awards for business packages...such as the recent top nod for their Virtual Office IP PBX offering....sold me a long time ago. Their Forum takes an extra step to get into for registration but is worth it. The Forum contents are probably more informative overall about services, applications, and the parent company [8X8 Inc.] than the other 2 forums are.

Skype Forum

I've never been an advocate of Sofphone services but it does have it's place. Skype is the hands down king here...but is far from perfect. Their "free" isn't really free for example....unless those you're calling also have Skype. Plus their business applications leave much to be desired. But their following are rabid supporters. Plus they have probably the largest share of the VoIP "phone" market worldwide.....especially in Europe and Asia....for now. Their Forum can be more Rah Rah than informational at times but is well worth looking over.

Now if you prefer a more open and unbiased community dialogue and Forum experience....I suggest you trek over to the VoIP Forum at DSLReports.com. It can be somewhat of a free-for-all at times. But there's a ton of useful information shared on all kinds of VoIP providers beyond just the 3 mentioned above....as well as some links to useful tools to enhance your VoIP experience.

DSLReports.com VoIP Forum

There ya go. Between these open discussion resources you should be able to find whatever you need about VoIP phones ... and the specific providers cited. Just keep in mind that it's all other people's opinions. The bottom line is that it's YOUR opinion that counts most.

Michael is the owner of FreedomFire Communications....including Business-VoIP-Solution. Michael also authors Broadband Nation where you're always welcome to drop in and catch up on the latest BroadBand news, tips, resources, and insights.

Business Voip Solution

Writen by Alen Wilson

VoIP is turning out to be the technological innovation of the century. VoIP is registering over 100% growth annually and the chief patrons as of now seem to be businesses because with the 'PROPER' application of VoIP they are able to cut down their operating costs by almost 40%. The key word here is 'PROPER'. This article will shed some light on the factors which play a vital role in the successful implementation of VoIP as a business tool.

To make a successful transition onto VoIP you should:

• Not discard your existing system altogether, but build up a hybrid system which combines both VoIP & PSTN as there are quite a few rough edges still existing in the domain of inter-operability between the existing system and VoIP.

• Do a proper survey of all the VoIP service providers and ask about their service quality with special emphasis on the type of algorithms they employ because the voice quality depends to a very large extent on the algorithms. Also get to know about their ASR (answer seizure ratio) it is a measure of the number of calls properly terminated, that's why it can give you an insight into the quality of the routes the service provider uses, so a good ASR would mean that the VoIP service provider is offering quality services.

• Look for players who have expertise in various applications of VoIP like video conferencing, toll free numbers, DID( direct inward dialing number), calling cards because if the VoIP service provider is able to handle applications of various hues that would mean that the system used is stable and that he has an all encompassing expertise of VoIP.

• Make sure to ask about customer support services, as initially you would need a great deal of expert help to get your VoIP bandwagon rolling.

As with anything new, a proper approach can guarantee that you reach the objectives you had set out for and in the case of VoIP it's even truer. Follow these rules and the transition of your business onto VoIP would surely be easy.

VoIP Phone Service
ALEN
voip-traffic.com

Hotels Now Using Voip

Writen by Dana Abrames

The days of expensive hotel phone bills are over, with the rise of more and more hotels offering broadband Internet service to their customer, Internet telephone use is on the rise. With a broadband connection provided by the hotel, users can now use Voice over Internet Protocol or VoIP to stay connected with their family, friends and office. This is especially good news to oversea travelers as the rate to call back to the United States is extremely high in most international hotels. While most hotels do have a charge to access the Internet, the charge is usually much lower than the cost of making just one 10 minute call to the US.

The Residence Inn in New Haven Connecticut has become one of the first hotels to offer free VoIP service to their customers. Adam Dubroff of TravelGlue, the company that wired the Residence Inn for VoIP, told CNN. "Until now, hotel guests have paid a premium for the convenience of long distance service, which was appropriate when there were no cell phones and it really was a convenience."

Dubroff continued, "But as technology has developed, it has become an old business model and the prices charged have been rendered exorbitant. Now, because of VoIP, there is an opportunity to provide guests with a phone service for free and I think this will be the norm in the future."

The Wynn in Las Vegas has taken the VoIP technology to the fullest extreme offering reservations, hotel information and more right from a touch screen VoIP phone. Plus when a user accesses the broadband Internet the Wynn offers, they can use their personal VoIP service for only the cost of the Internet access.

Many VoIP providers allow users to take their service with them wherever they travel. Skype offers a free VoIP service that can be used directly with a user's computer and broadband Internet connection, allowing it to be accessed virtually anywhere and anytime. No additional equipment is needed to use Skype, but Skype users can only call other Skype customers for free. Calling regular phone numbers still result in a charge.

Vonage allows customers to travel with their phone adapter, which they can then just plug into their computer and broadband Internet, giving them the same Internet phone service that they receive at home. Vonage offers a couple of plans to choose from, with their unlimited local and long distance service coming in at under $25.00 per month.

"Communication was always an issue with expats working overseas. Satellite telephones have helped me to keep in touch with my family but the per minute cost prohibited long or chatty calls," says Thomas Drown, a geologist working in Ulaanbaatar, Mongolia. "Now, I can talk to anyone in the world who has either a phone or an Internet connection. Now I can call my mom in Canada from my western Mongolia field office any time of the day or night for just eight cents a minute."

Broadband phone service, offered through WiFi hot spots and high-speed internet service is the wave of the future. With voice over internet protocol now receiving main stream acceptance with the residential and business communities, look for VoIP services to start showing up in most hotel chains in the near future.

Dana Abrames writes articles for http://www.calling-plans.com.

Five Reasons To Buy Voip

Writen by Daymon Hoag

Believe it or not, there are still a few people out there who just don't get it when it comes to VoIP. With services like Skype, or Google Talk, it is easy to confuse what a true VoIP plan really is.

Skype, Google Talk, and the like would be more accurately described as PC to phone or click to call VoIP services. A true VoIP service uses an adaptor, enabling you to make and receive calls with your home telephone.

I think it is important people know the difference between click to call and true VoIP when deciding on a VoIP plan. For all intents and purposes we will be discussing five good reasons to buy a true VoIP plan.

The biggest reason to buy a VoIP plan is also the most obvious. VoIP is tremendously cheaper on both local and long distance telephone service, plus available calling features.

Number two on our list would be the dynamic features of VoIP phone service. VoIP enables you to have a phone number outside your own area code. You can take your adaptor with you when you travel too.

Number three is the cost effective ability to add on to existing service. Lets say you want a second phone line. With VoIP there is no need to install new equipment, and in most cases this will only cost around five dollars.

Number four is what I like to call the big trade off. By switching from dial up Internet to broadband, and switching to VoIP for phone service, you are acctually getting better service for less money.

Last but certainly not least, VoIP providers do not charge hidden fee's. Hidden fee's can make up to 20% of your total monthly phone bill. The only extra fee with VoIP is a 3% federal excise tax based on usage.

In closing, when looking for a VoIP service, make sure it is true VoIP. You only need a cable broadband or DSL connection, plus an adaptor to get started. Look for a VoIP company with a money back guarantee.

Daymon Hoag is the Editor for Cheapest Service and provisioner of VoIP Broadband Phone Service

New Craze Or Just Plain Crazy

Writen by Dan Cavalli

The talk in the marketplace these days is how VOIP is going to revolutionise the telecommunications market. According to doomsdayers Telstra, Telco Blue and AAPT are going to be a thing of the past and VOIP will reign supreme.

Fact or fiction?

In recent times, VOIP has been the subject on many peoples' lips. "The next big thing"! "A new way to make calls" are some of the ways VOIP has been described.

But how many people actually know what VOIP is and how they can use it?

VOIP stands for Voice Over Internet Protocol or for the layman it means talking over the Internet. This technology uses the Internet network to carry the telephone call. Sounds exciting, doesn't it? Also it is remarkably cheaper than picking up the phone.

However, VOIP has its own range of issues that makes it difficult to implement. Firstly, you must have a computer. With the advent of the Internet this is becoming more and more common in every household, so may not be much of an issue.

Also you must be connected to the Internet. If you already have a computer this is not much of an issue either. The person you are calling must also have a computer and an Internet connection. This may be a bit of an inconvenience but not impossible.

For me the biggest issue facing VOIP is the quality of the call. You can drop out, the sound is inferior, you can get interference and delays and the quality varies based on the standard of technology you have.

The way a telephone call is carried over the current infrastructure is reliable, relatively cheap, always good quality, very convenient and not dead yet! This generates over $190 billion in revenue each year in Australia alone

Call me crazy but VOIP is not a CRAZE yet!

Dan Cavalli makes it easy for businesses and people to be informed about the Australian Telecommunications Industry. For details and to read more about this subject and to receive your free news and views newsletter visit http://www.telcoblue.com.au.

Voip For Small Business

Writen by Hung Lam

VoIP(Voice over Internet Protocol) is the latest in telephone technology. It uses broadband computer networks to rout regular phone calls rather than traditional phone lines.

For individuals, calls are sent over the Internet. All that is needed are their regular phone, and an adapter, usually provided by a VoIP service provider (for example Vonage) when service is ordered.

For businesses, it's a little more complicated. Phone calls are sent over their internal company network and the Internet. Why would businesses want to consider VoIP over their current phone system? There are three reasons:

1. VoIP can be easily and quickly implemented
2. VoIP is easy to administer and monitor
3. VoIP can save businesses A LOT OF MONEY

Here are issues that businesses need to consider before deciding if VoIP is right for them:

Can the existing phone system be used with the VoIP system?
What additional hardware/software is required?
How much will the VoIP solution cost?
Will the VoIP save my company money in the long run?

These answers can be obtained from a VoIP service provider or a VoIP implementation specialists like LAN Doctors, Inc. (www.landoctors.com).

In general, VoIP makes the most sense for businesses that have multiple locations, branches, offices, etc., that are connected via their company network. Why?

Let's imagine that a company has three locations: one in New Jersey, one in Texas, and one in California. All three locations are connected to each other via their company network. If they implement a VoIP system, all phone calls between the three locations are routed through their existing company network. Thus, all calls between the three locations are FREE OF CHARGE. This can eliminate a large portion of the long distance bill. It can save the company A LOT of money.

Also, when the company places calls outside of their internal network, the per-minute rates are usually lower than traditional calls. This will save the company more money.

Hung Lam is a network engineer with LAN Doctors, Inc. (http://www.landoctors.com), a complete IT solutions provider in the NY metro area.

Smartphones Becoming A Reality

Writen by Jay Mark

As technology continues to advance, telephones are becoming smarter and are in fact now being referred to as Smartphones. Smartphones are mobile devices that can carry out other functions, including storing personal data. When cell phones are combined with PDAs it becomes a Smartphone. A PDA is a Personal Digital Assistant or Palmtop. The majority of cellular phones on the market today could be classified as Smartphones.

Smartphones can be upgraded to perform other tasks. Many Smartphones can play MP3 Media and Audio recordings, can work as a digital camera, web camera, a video game console, calculator, a cell phone, digital photo viewer, or a remote control.

Technology is about to unveil new applications with Smartphones, the VoIP or VoWiFi Smartphones. The blueprint for tomorrow will empower Smartphones with the capacity to locate wireless connections at many hotspots. Although this technology is new, it is already gaining acceptance and customers eagerly wait for its arrival.

VoIP has already taken the world by storm and customers globally are abandoning the landlines and communicating over the Internet. Many Instant Messaging programs have turned to VoIP and users worldwide are at last experiencing the power of VoIP for themselves. Programs such as Yahoo Voice, MSN, AOL, ICQ, and even Google's new instant messaging service are all equipped with voice. Your computer with a High Speed Internet Connection, coupled with speakers and a microphone, and speakers can be used for unlimited pc-to-pc calls worldwide.

Skype became one of the earliest Instant Messengers to offer free VoIP pc-to-pc calls. Skype is now making headlines again as it launches the Skype integrated VoIP Smartphone.

VoIP has become universally accepted and consumers far and wide are opting for the freedom, flexibility, and cost savings obtained by switching to VoIP. Wireless technology has merged with VoIP, and the future points to a wireless VoIP phone. These phones are known as VoWiFi, or Voice Over Wireless Fidelity.

Although there are still numerous issues and concerns pertaining to VoIP and wireless technology, the two are gaining momentum in both acceptance and demand. People demand smart products. Cell phones are already serving as dual video cameras, are able to browse the Internet, and can record music, video, and play computer games. There is no reason to expect that as WiFi becomes increasingly popular that WiFi phones won't be even more intelligent.

The Skype Smartphone is currently designed to provide communications absolutely free between Skype users, and in all likelyhood will be free when using wireless hotspots, though this can't be absolutely determined.

VoIP has faced numerous challenges and obstacles and is currently facing new rules and regulations by the FCC. Issues such as 911 and the facility to trace VoIP calls are making headline news. What the future has in store for VoIP and VoWiFi is uncertain, but major corporations are already preparing their services and developing products in anticipation that VoIP and WiFi are here to stay.

Certain security features need to be addressed and wireless networks will need to assure consumers that their data will remain secure before the world will surrender itself fully to wireless, but many people are already enjoying the cost savings from using VoWiFi phones in wireless hotspots. At least for now, no roaming charges apply to WiFi use, and users welcome this savings enthusiastically . Wireless will become the choice American businesses. Smartphones, VoWiFi with new wireless security, and new services and products are expected to hit the both the business and consumer markets full force.

As we anticipate new products and services, we can begin to explore the early stages of what this technology has to offer. Cingular has already begun their VoWiFi service and phones, and new wireless access spots are coming online daily. Before wireless completely replace the plug-in world, consumers will need to be assured that their data, voice communications, and E-mails will be positively safe. This includes upgrading security defence against viruses, Trojans, and worms, which could potentially infect wireless systems and affect the future of wireless VoWiFi Smartphones.

Jay Mark is the webmaster of http://voip-topics.com. VoIP-Topics is a resource for those interested in VoIP Service Providers and Equipment, and News in the VoIP Industry.

Voice Over Internet Protocol A Few Things You Need To Know First

Writen by Seymour Brown

Unless you have had your head in the sand lately you will have heard of VOIP. Everyone seems to be talking about VOIP, but you can be forgiven for probably not knowing much about it. VOIP stands for Voice Over Internet Protocol and if you believe the media hype this new phone service is about to revolutionise the telecommunications market. As with a lot of new technological developments there are a few causes for concerns that you probably will not hear the marketing campaigns talk about.

What is it?

Just to give you a bit of background lets take a look at how VOIP works for those of you that are unsure. You will need to have a broadband Internet connection and to then open an account with one of the many new VOIP providers. By having an account with a VOIP provider you will be able to make a telephone call through your computer and its Internet connection. Many VOIP providers will allow you to call another user on their system for free or phone a standard telephone number for a low cost. Without getting too technical, VOIP works by converting your voice into lots of small packets of data. These data packets are then routed through the Internet to your VOIP provider's servers, and then onto the person you are calling. The reason people are raving about this new service is the cost. It is much cheaper than a standard fixed line telephone and you will also get all the same services.

Is there a downside?

Now we do not want to put you off setting up a VOIP service, but we think you should know a couple of things before you do. Obviously low cost telephone calls is a very attractive offer, but there are drawbacks to VOIP. One a major issue you need to be aware of is that a VOIP service requires you to have a power supply, as it requires your computer to be on. This means should your electricity be out you will not be able to use your phone. In some circumstances this could just be a minor inconvenience, but in an emergency situation it may be much more serious. In heavy storms and natural disasters electricity power is often lost first. Would you really want to be without a phone?

Should your PC decide to stop working for whatever reason, you'll be left without a phone. Computers are prone to crashing and should this happen, you will not be able to make any phone calls. A concern of a different issue, is one of security. Because your phone calls will be transported as data via the Internet, you will be opening up the possibility of having your phone system hacked into. A scary thought, especially for business users.

As we said previously, it is not our intention to put you off VOIP. We actually think it is a great service with so much going for it. It is something that you should look into setting up, and you can find out the most current developments from our website (link below). We just want to give you the full picture though so you can make an informed choice.

Take a look at VOIP Basics top ten things you need to know.

VOIP stands for Voice Over Internet Protocol.

VOIP or Voice Over Internet Protocol is a new way for you to make a telephone call.

You will need to get yourself a broadband internet connection in order to set up a VOIP service.

There are more and more companies setting up VOIP services. Skype is probably the most known.

VOIP works by converting the sound of your voice into tiny packets of data and then transmitting these via the internet.

Your PC needs to be on in order to use a VOIP service, which could be a drawback should your electricity be off.

VOIP services provide extremely cheap calls.

Think about the possible security issues as your internet connection could be hacked.

Should your PC get a virus this could stop you using the phone if you are on a VOIP service.

Many VOIP providers will allow you to call another of there users for free anywhere in the world.

Seymour Brown writes articles for http://www.voip-basics.com

The History Of Voice Over Internet Protocol

Writen by Van Theodorou

The History of Voice over Internet Protocol By the end of 2006, Voice over Internet Protocol (VOIP) may account for as much as 25 - 40% of international voice traffic. This prediction is impressive, but it is even more amazing when you consider the relatively short history of voice over internet protocol. It began as a hobby for some people in Israel who were only able to communicate by computer.

Later that year, in 1995, the first company in the history of voice over internet protocol to put a product on the market was Vocaltec. They released Internet Phone Software, which in combination with a home computer, sound card, speakers, microphone and modem allowed users to make a phone call over the internet. However, the people on both ends had to have the same setup, and sound quality was much less than on a normal phone.

In 1998, there were more milestones in the history of voice over internet protocol. Entrepreneurs began to recognize the potential of the technology and soon computer-to-phone and phone-to-phone connections (still using a computer for the transmission) were possible for making voice calls over the internet. The service was available using a phone at a provider's location in North America only.

It required the users to listen to an advertisement at the beginning and end of each phone call, but in exchange their long distance calls were free. In 1998, less than 1% of voice calls were made using voice over internet protocol.

Businesses began to use VOIP over their intranets to help communicate within their company. But with the introduction of switching equipment in 1998 by 3 manufacturing companies, the history of voice over internet protocol took a turn towards the future.

Now VOIP could become more readily available to users at home instead of at a specific facility belonging to the provider. By the year 2000, more than 3% of voice calls were made over the internet using VOIP.

Today, there are both hardware and software options for those interested in business VOIP and for their personal use. You can purchase hardware that will allow you to use your normal phone handset when making a phone call.

You can buy phones that are VOIP ready and need only an internet broadband connection. Or, you can purchase or download software that will let you use your computer instead of a phone, provided that you have speakers, a microphone, and an appropriate sound card.

Many phone companies have begun to offer packages that include local and long distance VOIP calls for a flat monthly fee. With the advent of broadband services, sound quality has become parallel to regular land line phones for the first time in the history of voice over internet protocol. And the number of people using VOIP is only expected to grow.

Van Theodorou will help you slash your telecom expenses by 43% and assist or even become your telecom department at no cost to you. For a free analysis or phone consultation go his site at business long distance

Understanding Voip

Writen by Ron King

What is VoIP? It stands for Voice over Internet Protocol. It is a technology that lets you make telephone calls over the Internet, rather than a regular phone line. Which is almost always cheaper.

In order to use VoIP, both sender and receiver need to have a "broadband" connection. This is a high-speed Internet connection usually provided by cable or a DSL modem. Broadband modems are usually used to connect computers to the Internet, but in the case of VoIP, computers are not necessary, because now there are telephones that connect directly.

High-Speed Connection

The simplest form of VoIP is a computer-to-computer voice connection. The only requirements: a computer with a broadband connection, a headset consisting of earphones and microphone, and VoIP software.

Most VoIP software packages are free (you can download one from the Internet at versiontracker.com), and they allow you to connect to any computer that also has VoIP software. The only time that both parties need the same VoIP software package is when they are making computer-to-computer calls. There is no charge for this type of connection, and calls can be made to anywhere in the world.

VoIP software can also be used to connect to landline phones, that is, phones that are not connected directly to the Internet. This type of call is usually not free, but still costs quite a bit less than your telephone company charges. Some VoIP services also allow you to make calls to cellular phones. Parties receiving landline or cellular calls do not need any extra equipment or software.

Your Voice Becomes Data

VoIP is based on digital data transmission. So, the first step in any VoIP call is to convert the analog human voice into digital data and divide itl into groups of numbers. The next step is to compress the data to reduces the data size as much as possible without sacrificing audio quality.

The compressed digital data is then divided into packets which adds information about their destination and their place in the data stream.

Multi-Layer Transmission

Now you probably don't need to know about this section of techno-speak, so feel free to skip to the final section. I won't be offended.

All data sent over the Internet has discrete layers to aid in its accurate delivery. For example, a network layer specifies destination and origin addresses, a transport layer creates a connection between 2 computers, and an application layer might allow a page to be displayed correctly at the receiving end.

The transport layer used by most VoIP transmissions is called User Datagram Protocol, which is a very high-speed protocol. A commonly used application layer is Real-time Transmission Protocol, which provides information about the sequence of the data packets, so they can be reconstructed in the correct order at their destination.

Data Becomes Voice

If packets do not arrive within a certain time limit, they are dropped. This is necessary to avoid unacceptable delays in the audio stream. Even though some packets are sometimes dropped, there is usually enough information left to make the conversation understandable. The number of packets that are dropped depends on the speed of your Internet connection and the distance between the 2parties.

Once the voice data has arrived at its destination, it is reassembled in the correct order and converted from digital back to analog -- the sound of your voice.

Ron King is a full-time researcher, writer, and web developer. Visit voip-solutions-now.com to learn more about this fascinating trading vehicle.

Voip Should I Or Shouldnt I

Writen by Michael Weaver

Have you been considering VoIP for your phone service? Are you still on the fence as to whether or not to try this technology?

Are you the type of person who enjoys technology and the benefits you can derive from it? Do you currently have a broadband internet connection? Do you want to continue to use your existing phone? Do you like to save money?

If you answered 'yes' to any of the questions above, you're probably a VoIP candidate.

The service itself is quite good, but not yet as reliable as the plain old telephone service. (POTS) Having said that, with the push towards this technology, the vendors are driven to providing a better service all the time. New advances in the technology itself are being incorporated into the networks on a regular basis. I for one have gone through a couple service upgrades with my own personal VoIP provider. It just keeps getting better and better. With competition heating up, you can rest assured that technology issues will be overcome sooner rather than later.

Ok, you're on the fence and deciding whether or not you should make the change. Let's go over a couple things that you should know before making your purchasing decision.

First up, what type of broadband access do you currently use? If you're using DSL and you're looking to use VoIP as your 'primary' phone service, check with your existing phone provider. Make sure you can still use your DSL without primary phone service being provided by your local phone company. I happen to live in an area where the RBOC does NOT allow for this. Basically, if I use DSL I could use VoIP has a secondary phone line, but I would not be able to cancel my phone service and keep my DSL. DSL without phone service is called 'naked DSL' and is not yet generally available. You can check our site for naked DSL providers. I for one use cable broadband access so the local phone company doesn't even enter the picture.

Next, let's make sure we all understand that VoIP runs over your broadband internet connection. VoIP means Voice over Internet Protocol. Simply put, it runs over the internet and NOT on the copper wires in your existing home telephone jacks. Basically this means that those phone jacks in your house would NOT work with VoIP. Your phone base plugs into an ATA (Analog Telephone Adapter). If you want to have multiple handsets through out your home, you could use the cordless systems that come with a base and multiple handsets. I myself use a cordless phone so the phone base plugs into the ATA. This provides me the freedom to use my handset anywhere in the house.

Another point certainly worth mentioning is power and your existing ISP. If the power goes out in your home, your phone doesn't work. If you currently use a cordless phone where the base plugs into an electrical outlet, this same behavior occurs now. Loose power and you loose your phone. In addition, if your ISP (internet service provider) drops service or has an outage, you loose your phone as well. Some make a big deal out of this, but fail to understand that you can setup your service with alternate numbers. I for example, use my cellular phone number as my backup. If my internet connection goes down, anyone trying to call me will be automatically routed to my cellular phone. I never miss a call!

These are just a couple or many points to consider when making the switch. To be honest, it's very simple and painless to switch to VoIP. The best part is that many of the vendors offer trial periods. If you're still on the fence, you can sign up for service and feel comfortable in the fact that you can drop the service if not satisfied. No risk involved.

If you're still in the investigative stage, that's ok too. Visit our web site where we offer many informative articles on VoIP as well as utilities to gauge the speed of your existing broadband connection. Once you're armed with the information you need, we also offer access to a variety of vendors offer great service at a great price.

You don't need to sit on the fence much longer. Get the facts, get the details and choose a vendor that offers you a free trial period.

VoIP can be a great solution for your home or office.

FullService Broadband Provider. Unbiased, informative information on broadband technology made possible through Try Right Technology, Inc. Copyright 2006